Privacy Policy
Rethai.com is a real estate portal for Thailand operated by REMARSO. This notice explains what personal data we collect, why, who we share it with and the choices you have. Questions: info@rethai.com.
What we collect
- What you send us in a form (enquiry, viewing request, listing your property, partner application): your name, email, phone number, your message, and the details you add, such as budget, the property or project, or your agency’s registration details.
- Context of the request: the page you were on, the referring site and campaign tags, your language, and the country your connection comes from.
- Usage statistics: pages viewed and actions such as opening a form, counted with a visitor identifier that is hashed so it does not identify you.
- Accounts: if you sign in (member, partner or admin), your email address and session.
Why we use it
- To answer your request and put you in touch with the right person for the property.
- To keep a record of the request, prevent duplicates and abuse, and measure how the portal is used.
- For partners: to run your account, your listings and the leads sent to you.
Who we share it with
- Our team receives every request.
- An agency, developer or owner receives your request only when you tick the box naming them on the form.
- Real Estate Concierge (our partner service for buyers, tenants and owners) receives your request only when you tick the box to create or use a Concierge account.
- Service providers that host the site and send our emails, under contract and only to provide that service.
We do not sell your personal data.
Cookies
We use cookies that the site needs: your session when you sign in, your language, and the link to your Concierge account when you connect it. Usage statistics are counted without advertising cookies.
How long we keep it
We keep requests and their history for as long as we need them to handle the request and for our records, then delete or anonymise them. You can ask us to delete your data at any time.
Your rights
Under the Thai Personal Data Protection Act you may ask to access, correct or delete your data, to receive a copy, to object to or restrict its use, and to withdraw a consent you gave (for example, to sharing with a partner). Write to info@rethai.com. You may also complain to the Personal Data Protection Committee of Thailand.
Changes
We update this notice when our practices change; the date below shows the latest version.
Last updated: 11 November 2026.